Privacy Policy

Last Updated: December 2024

OZ Door Co., Ltd. (“OZ Door”, “we”, “us”, or “our”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or use our services.

1. Information We Collect

We may collect the following types of information:

Contact Information: Name, email address, phone number, and company name when you submit an inquiry or request a quote.

Project Information: Site photos, floor plans, and technical requirements you provide for quotation purposes.

Usage Data: IP address, browser type, pages visited, and time spent on our website, collected automatically through cookies and analytics tools.

2. How We Use Your Information

We use your information to:

Respond to your inquiries and provide quotations
Schedule site surveys and installations
Provide after-sales service and warranty support
Send relevant product updates and promotions (with your consent)
Improve our website and services
Comply with legal obligations

3. Cookies and Tracking

Our website uses cookies and similar technologies to enhance your browsing experience. We use:

Essential Cookies: Required for website functionality
Analytics Cookies: Google Analytics to understand how visitors use our site
Marketing Cookies: To deliver relevant advertisements

You can control cookie preferences through your browser settings.

4. Data Sharing

We do not sell your personal data. We may share your information with:

Service Providers: Installation teams and logistics partners to fulfill your order
Analytics Partners: Google Analytics for website improvement
Legal Authorities: When required by law

5. Data Security

We implement appropriate security measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. However, no internet transmission is 100% secure.

6. Data Retention

We retain your personal data for as long as necessary to fulfill the purposes outlined in this policy, or as required by law. Project and warranty records are typically kept for 5 years after service completion.

7. Your Rights

Under Thailand’s Personal Data Protection Act (PDPA), you have the right to:

Access your personal data
Correct inaccurate data
Request deletion of your data
Withdraw consent for marketing communications
Request data portability
Lodge a complaint with the relevant authority

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those websites. Please review their privacy policies separately.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated “Last Updated” date.

10. Contact Us

If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us:

OZ Door Co., Ltd.
WH 8, 329/7 Moo 6, Tambon Surasak
Si Racha District, Chon Buri 20110, Thailand

📞 Tel: 061-393-1020 / 091-756-3717
📧 Email: info@ozdoor.co.th
💬 LINE: @Ozdoor